02-03-2013, 09:39 PM
I wasn't happy with Total Wargamer because he (Paul) didn't read my emails and my order was delayed and ultimately cost me more than I had planned. Plus he didn't get back to my phone messages.
Basically apalling customer care/service.
I am told he is now employing some extra folk to look after the mail-order side.
Good news is my stuff was delivered eventually. But I wouldn't use them for mail order again.
This is a shame because as a 'local' outfit I would like to actively support and promote them...
Basically apalling customer care/service.
I am told he is now employing some extra folk to look after the mail-order side.
Good news is my stuff was delivered eventually. But I wouldn't use them for mail order again.
This is a shame because as a 'local' outfit I would like to actively support and promote them...
History is written by the victors - Sir Winston Churchill